🗲 YOU CAN GET INVOLVED IN MANY WAYS🗲

The first (and possibly last faces) you'll see at the convention, this department is a combination of our Access Services, Information Desk, and Registration teams.

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Access Services covers our attendees’ accessability needs at the convention.

• Answer questions about accessibility on campus.

• Liaison between attendees and other departments if any special needs are required at different events.

Information Desk is the real-life Google of the con. Here you will answer questions and be the hub of the most up to date information.

• Help Guide attendees around the campus.

• Answer program questions and let people know if any last minute changes to the schedule were made.

Registration/Will Call is who you will talk with to check in your pre-purchased tickets, or purchase new tickets on-site.

• Check in attendees who have already purchased tickets on-line.

• Sell tickets on-site (assuming we haven't sold out).

• Upgrade/change tickets for another one.

Our team helps create order out of chaos in two of the busiest areas of the event.

On Autograph Alley, the team helps control the lines and flow to and from the celebrity tables.

• Guide/direct attendees to the appropriate celebrity guest lines for autographs.

• Managing traffic flow.

• Answering attendee questions.

At the Photo Studio, the team helps control the lines and flow to and from photo studio room.

• Handle on-site formal photo op sales.

• Check in/redeem pre-sold photo tickets.

• Line control/photo distribution.

• Assist the photographer as needed.

Please note that this department does not work directly with Guests or Celebrities.

Roving photography: we capture the soul of the event. We are responsible for catching the moments everyone wants to remember, from cosplay to panels.

• Take photos & videos of cosplay during the weekend.

• Take photos & videos during panels.

• Catch all the fun and special moments during the weekend.

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You must have a your own camera to use, but you will be provided an SD card for the weekend.

Are you ready to turn the thrill of giving into an unforgettable experience? As a volunteer for our Silent Charity Auction at the upcoming convention, you’ll be the stars behind the scenes, making magic happen while supporting a fantastic cause! Your Mission (should you choose to accept it):

• Bid Whisperer: Help guests navigate our fabulous array of auction items, from one-of-a-kind art to thrilling experiences! Share the stories behind each item and inspire generous bidding!

• Talent Scout: Assist in setting up the auction space to ensure it's as captivating as the items on display. Your creative touch will set the stage for an inspiring experience!

• Event Cheerleader: Energize our bidders with your sparkling personality! Encourage them to write those bids and help them feel the joy of supporting our cause.

• Collaboration Connoisseur: Work alongside fellow volunteers and event planners in a dynamic team environment, creating a vibe of camaraderie and excitement.

What’s in it for you? In addition to the warm glow of giving back, you’ll gain invaluable experience, make new friends, and enjoy the electrifying energy of the convention! Don’t miss this chance to be part of something special—sign up now and let’s make this auction a resounding success together!

Department Description Coming Soon.

This department provides support to the entire Operations division as need, as most departments within Ops have you stuck in one place for the duration of their shift.

• Fill in when breaks/gaps occur in other departments.

• Bring food/snack to team members who are unable to leave their positions.

• Check in on the other departments and make sure they don't need anything.

The Operations Division consists of these departments/teams at the convention:

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• Attendee Services

• Safety

• Team Resources & Onsite Volunteers

• Tech

The Press Relations department checks in press guests after they go through registration and remains a resource for answering questions and helping out press guests have fun during the event, along with arranging any particular goals they have in mind for their content.

• Pinpoint writers, journalists, and fandom heavy-hitters who we think would be great additions to press.

• Keep press guests organized and informed about all event on-goings so they have the tools they need to report on the convention.

• Post-Con: collect press output to present to convention committee

Programming Operations is the team that keeps the individual panel rooms on track throughout the day.  Without this team, we would have no one to help make sure each panel happens with no problems.

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• Sit at the back of the room and make sure they are no technical problems in the panel.

• Let each panel know when they have ten minutes, and then five minutes left in their panel.

• Make sure water is stocked for the panelists.

The safety arm of the convention, we create and maintain safe spaces for all.

• Enforce the Code of Conduct.

• Peace bonding of prop weapons and other cosplay items.

• Help keep the lines orderly & direct traffic.

Department Description Coming Soon.

Social Media is the way the Con connects with attendees and volunteers alike. We gather and share pictures and videos that represent the HellmouthCon community.

• Capture photos and videos of our attendees to share online.

• Attend panels/special activities to share behind the scenes goodness.

• Editing and posting fun videos to share on the Fandom Charities and Hellmouth Events pages.

This team handles all the onboarding & placing of volunteers both before and at the convention.

• Getting new applications to department heads to review, and onboarding new applicants once approved for a department.

• Makes sure all team members are on Slack.

• Works with department at the convention to send day of volunteers where they may be needed.

Coordinates with the school to make sure all the technical requirements for all panels and events are filled.

• Making sure the mic levels are not too high or low.

• Hook up computers to projectors.

Department Description Coming Soon.

Website Management maintains the framework of FandomCharities.org, as well as any other domains we may use to make sure they stay up and running.

• Works with other departments to make sure all info on our websites is up to date, and corrects any out of date info.

• Makes sure all domains registrations are kept current and accurate.

• Ensures that websites are running and applies technical updates as needed.

Most (if not all) of the work of this department is done year round, and does not require attendance at our events to complete the job.